Clear, Compassionate Client Handouts for Busy Veterinary Teams

We all want to have more in-depth conversations with our clients; but with packed schedules, that’s not always realistic.

Research shows the average client attention span is just 8 seconds, making it easy for key details to get lost. These handouts provide clear, compassionate take-home education that reinforces your medical recommendations and improves compliance - even after the appointment ends.

Featured: Allergies in Dogs

Chronic itching, ear infections, and paw licking are some of the most common (and frustrating) complaints we see - but helping clients understand the why behind allergic symptoms can be a game changer. This handout breaks down the basics of canine allergies in simple terms, helping owners grasp what’s happening, why allergies require long-term management, and how they can partner with us in a proactive treatment plan.

Allergies in Dogs
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Hi, I’m Dr. Shannon Davies!

“These handouts helped me reduce callbacks and improve compliance - without extra effort & time out of my day.”

- Dr. Davies

I’m a small animal general practitioner with a passion for client education, quality of life medicine, and supporting the human-animal bond. Like many of you, I’ve felt the frustration of trying to explain complex conditions in the middle of a packed schedule - and the worry that our messages may not fully land in those few rushed minutes.

I started creating these handouts to make my own life easier, and make my client conversations more effective. They’ve helped me reinforce key points, reduce callbacks, and improve compliance by giving owners something they can actually understand and refer back to later. I hope they can do the same for you.